Privacy Policy
Cozyplan is published by Sheppardcode ("we", "us"). This policy explains what the Cozyplan app for iPhone does with your information. The short version: what you write in Cozyplan stays on your device or in your own iCloud. We never see it.
What stays with you
Your plans, habits, journal entries, moods, photos you add to the journal, categories, nickname and avatar are stored on your device. We do not have a server that receives them, and we cannot read them.
- iCloud Sync. If you turn on iCloud Sync (a Cozyplan Pro feature), this content is saved to your private iCloud database, operated by Apple under your Apple Account, so it can appear on your other devices. We cannot access your private iCloud database.
- Backups. If you export a backup, the file is saved where you choose. It is not sent to us.
- Calendar and Reminders. If you give permission, Cozyplan reads events and reminders from the calendars and lists you select and shows them next to your plans. They are read on your device and are not sent anywhere. Cozyplan does not change or delete them.
- Face ID. If you turn on the app lock, Face ID is handled by iOS. Cozyplan only learns whether the unlock succeeded.
- Photos. Cozyplan asks for permission to add to your photo library only when you save a quote card. It does not read your library. Photos you pick for the journal are chosen through the system photo picker.
- Notifications. Reminders are scheduled on your device.
What we collect
Usage data and error reports
To understand which parts of the app are used and to fix problems, Cozyplan sends usage events and error reports to PostHog, our analytics provider, with data stored in the United States. This is on by default. You can turn it off at any time in Cozyplan under Settings, "Share usage data".
These events contain:
- That an action happened, for example a plan was created or completed, a journal entry was saved, an onboarding step or the Pro screen was viewed. Events carry only categories, counts and yes/no values.
- Error and crash information, such as the type of error and where in the app it occurred.
- Technical information about your device and app: device model, iOS version, app version, language and time zone settings, screen size.
- A random identifier for your installation, and whether you have Cozyplan Pro.
- Your IP address, which PostHog receives when the app connects and may use to estimate a general location such as country or city.
These events never contain the text of your plans, habits, journal, calendar events or reminders, and never contain your photos, name, email address or Apple Account.
Purchases
Payments are handled by Apple. We do not receive your payment card details. To check whether you have Cozyplan Pro, the app uses RevenueCat, a subscription service. RevenueCat receives a random app user identifier, your purchase and subscription status from the App Store, and technical information such as device type, iOS version, app version, country of your App Store storefront and IP address. The same random identifier is used for the usage data above so that we can understand, for example, how often the Pro screen leads to a purchase.
What we do not do
- We do not show ads.
- We do not sell your personal information or share it for cross-context behavioral advertising.
- We do not track you across other companies' apps and websites.
- We do not ask you to create an account.
Who processes data for us
- Apple: App Store purchases and iCloud. Apple Privacy Policy
- PostHog: usage data and error reports. PostHog Privacy Policy
- RevenueCat: purchase status. RevenueCat Privacy Policy
These providers may only use the data to provide their service to us. Any provider we add in the future must offer the same or equal protection of your data.
Keeping and deleting data
- Deleting Cozyplan from your device removes the content stored on that device.
- Content synced to iCloud can be removed in the iOS Settings app under your Apple Account, iCloud, Manage Storage.
- Turning off "Share usage data" stops usage events and error reports from being sent.
- Usage data and purchase records are kept for as long as needed for the purposes above. You can ask us to delete the usage data and purchase records linked to your installation, or to withdraw your consent, by contacting us. Because we do not know who you are, we may need your help to identify your installation before we can find your data.
Children
Cozyplan is not directed to children under 13, and we do not knowingly collect personal information from them.
Your rights
Depending on where you live, you may have the right to access, correct or delete personal information about you, or to object to its use. Contact us and we will respond.
Changes
If this policy changes, we will update this page and the effective date. If the change is significant, we will also tell you in the app.
Contact
Email us at support@sheppardcode.com. We usually reply within a few days.